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I never have to worry about an order issue because I know my BioProcure team is on it. Quick turnaround times and plenty of updates throughout the process.
Peter I.
They responded very quickly and were able to leverage their databanks to have a new vendor to us available because they had it in their system already, mitigating all the back and forth between the vendor and procurement to set it up. It was super easy!
Erika B.
When handling Tax Information, it can get very overwhelming very fast. BioProcure makes handling tax forms VERY easy. This a massive help for lab managers like myself that are constantly being pulled in multi directions!! Thank you so much BioProcure!!
Sean C.
The representative that assisted me was very friendly, quickly responsive and helpful in determining the status of my order. BioProcure makes it easier to order things!
Nina C.
The team has been proactively answering any questions we have. If there is any backorder, those are communicated in a timely manner. Alissa has been incredible with her responses!
Priyanka N.
I just wanted to take a moment to express my gratitude for the team’s quick response to our request, even on the last day of the year. It’s not often that you come across such efficient and dedicated customer service, and it’s greatly appreciated. The order was out within 30 min, and it made a big difference in helping us to receive 20% end-of-year discount and saved $12K in an order. Thank you to the team for going above and beyond in your efforts to support us.
Eli Z.
BioProcure team handles all sourcing and coordination work which was otherwise is very time consuming. Additionally, the team helped us to cancel orders or make changes to existing orders and the process was usually very smooth with BioProcure.
Mayur P.
BioProcure is a great ‘bridge’ between us and vendors, the team always responds to our inquiries promptly, vendors seem to respond to BioProcure’s request quickly. which definitely makes our job much easier regarding item/reagent orders.
Shaobin W.
Alyssa was highly communicative and provided transparency into the vendor’s issue. She made sure that the vendor reissued a replacement and followed up to make sure that the replacement arrived. I appreciated her persistence, as the vendor was not prompt in their responses and my own attention to stay focused on this issue was often diluted by other concerns.
Crystal S.
Gabby and Tori were very responsive and clear in their communication, so we could easily add a company as a supplier.
Larry S.
Raymond and team are top notch! Not only for this request but always. So appreciate the efforts of everyone.
Tammy F.
Very professional response.
Naomi T.
BioProcure responded very quickly to my email and initiated requested task.
Jelena D.
The response was immediate and helpful.
Marie H.
I appreciated that the response from Jeffrey was prompt and helpful. I appreciated that he sent updates as they were available.
Katie M.
Thank you for the prompt response.
Trex Bio
Great job by Ashley
Chris L.
Kind and fast response
Jaime C.
Excellent job Raymond!
Chris L.
Thank you very much for patiently dealing with the changes in quote to update the PO and sending it to new vendor.
Sethu S.
Christine replied very promptly, immediately gave a solution to the issue at hand, and carried out the solution to resolve the situation.
Alicia W.
Jess was very helpful in cancelling an order that was significantly delayed by the manufacturer.
Michael F.
I received the answer to my question within 24 hours
Anita K.
Quick response and client focused
Nathan P.
Very quick to update the PO for an existing order. Thank you!
Sethu S.
My request was for a non-standard order with a custom quote that complicated the normal punchout process. Tom helped me to quickly find a solution and get the order placed.
Matthew A.
Super customer service by Ashley
Chris L.
Very quickly responded and resolved my issue.
Shigeo M.
Very helpful, and even caught the typo in my request, which saved time/effort by all parties.
Derek B.
Very easy to get assistance. Good responsiveness.
Charles W.
Ryan was very helpful and friendly. He completed my requests very quickly with no follow up or further help needed. Thanks Ryan!
Evelyn K.
Responded quickly and resolved the matter quickly and effectively
Steve M.
Great customer service
Nick C.
Quick and accurate response, thanks!
Steve S.
Very quick updates!
Catherine G.
Super work by Lindsey!
Chris L.
The team is highly responsive.
Jing G.
Just sent an email and got it done. There was a delay, but it was understandable due to Thanksgiving holiday
Mark A.
Matt was very helpful in resolving my issue!
Laura B.
Very fast!
Betty H.
Very fast response
Stanley K.
Very easy. Raymond is, as always, a pleasure to work with.
Mike R.
Excellent response time, and very relevant information given to help resolve my issue
Sarah S.
Good research by Robert.
David S.
Extremely quick in replying. Very helpful.
Biorbyt
Quick and helpful response, resolved the matter. Great working with Amy. Thank you
Sheila M.
Craig was able to split an invoice so we could pay it in two parts.
Precision BioSciences
Quick response and friendly customer service!
Marci C.
Super fast response and resolution. Thank you.
Ernie Y.
Request was completed correctly and promptly.
Cindy T.
I corresponded by email and was helped in near-real time. Emily contacted the VWR rep and followed up with them and me. The assistance and timeliness were perfect.
Warren W.
Consistently fast responses that immediately resolved the issue - thanks!
Sam H.
Quick response, quick resolution and a personal message to confirm I was all set. Couldn't ask for better service! Thanks Jess and Christine!!
Jim M.
Big thanks to Ashley!
Chris L.
Very quick response
Wei G. S.
Lindsey took the time to research and gave me an efficient answer!
Chris L.
Great customer service.
Nick C.
Very quick response and always handles my issues professionally and patiently
Wenyi Z.
The issue was immediately resolved, as usual!
Mark S.
Carol is excellent.
Chris L.
The team is very quick to respond to my requests and very accurately assesses and completes all requests. Thank you!
Gary M.
Carol is very efficient and customer-focused.
Chris L.
Thank you! Appreciate the help.
Megan B.
Fast, efficient service
Brent R.
Quick, accurate response.
Vince H.
I appreciated the fast response time!
Dracal
Usman H.
They got the information I wanted, even if the message was not exactly what I wanted to hear.
Jack D. G.
BioProcure was prompt in responding to the request to cancel the order
Alex A.
Lake handled the issue quickly and efficiently.
Jennifer M.
Julianne fixed my problem in a timely fashion and with minimal effort on my part.
Drew C.
Rapid and efficient answer. Couldn't ask for more.
Guillaume D.
The team efficiently resolved our invoicing issue.
Lisa C.
Very quick response
Ali N.
Quick response, and accurate, helpful answer
Vince H.
I was replied to and supplied with the correct information in a prompt manner; it was greatly appreciated, thank you! :)
Renee S.
Quick, same day response.
Elizabeth E.
Great help and follow up
Maribel V. S.
Very quick response time.
Jennifer M.
Super quick responses
Lauren B.
Robert resolved my question in a timely manner and helped to save money for shipping. Thanks a lot!
Roman U.
Handled quickly!
Tim K.
Easy process. Helpful people
Laura M.S.
Problem was solved perfectly
Julio B.
Lake addressed the issue quickly and thoroughly.
Jennifer M.
I barely had to do anything
Joel D.
I received a fast response and resolution.
Naomi R.
Quickly responded to request!
Robin C.
Very prompt response and quick resolution
Maribel V. S.
Great job!
Paul P.
They place the orders for me, keep track of records, deal with shipping issues, find the best deals, and negotiate deals. All of these saved lots of my time so I could focus on research.
Lan W.
As always, the team was incredibly responsive and helpful; clear instructions re: what was required of me and in general, they know their stuff and get it done!
Curtis D.
Carol simply rocks!
Chris L.
They are always very responsive whenever I reach out to BioProcure and always help resolves any issues in a timely manner
James L.
Craig got this taken care of and the invoice is in the push queue already!
Accounts Payable - Precision BioSciences
Responsive, understanding, and incredibly quick! BioProcure is the best! Thanks Jossellin!
Kayce V.
This team does their best to solve the matters.
Vania E.
Carol is so customer-centric.
Chris L.
Quick response that dealt with the issue. Thanks!
Brendan G.
Attention is always fast and kindly done!
Jaime C.
Joshua was very helpful
Joseph G.
Once notified, BioProcure responded in a very timely manner to help resolve this issue.
James L.
Lisa was very responsive - she provided updates as she was helping with new customer paperwork for a vendor and resolved the issue very fast.
Larry S.
Everyone I interacted with was pleasant and helpful. Looking forward to more business with you all in the future.
Tyler M.
Everyone at BioProcure is very helpful and efficient when responding to questions and obtaining answers in a timely manner. Appreciate all of the team members.
Nicole S.
Quick response time, clear communication. Thanks!
Leo M. C.
Lake handled the issue quickly and efficiently.
Jennifer M.
Tori was amazing, was on top of it and followed through spectacularly.
Zac S.
Fast response.
Steven Z.
I was having trouble getting a quote from a supplier and BioProcure helped me obtain the desired quote.
Joshua B.
Quick, accurate response
Chris T.
Thomas was able to solve a shipping issue within an hour of me emailing which was incredibly helpful.
Sebastian H.
Great work by Ashley!
Chris L.
Alyssa was very helpful!
Fae H. Z.
Emily was very helpful and responsive! TY
Jennifer S.
I emailed with the issue I had and it was resolved in the reply. It was a super fast and friendly experience!
Tyson M.
They got me the information I needed same day, which really helped our team be able to process an order very quickly. Great service, thanks!
Ashley J.
solved the issue very fast
Garmen Y.
The BioProcure contact was very responsive and helpful
Duncan B
Quick response, solved my issue, provided relevant documentation to answer my issue, answered my issue in a detailed way that shows they fully understood the details of what I wrote in my request. Thank you!
Jonathan G.
Extremely rapid response to my request
Fabiola M.
My problem was solved within a short period of time.
Mihir O.
Quick response with thorough follow up. Thank you!
Sanjana T.
My request was taken care of and prepared instantly
Danielle C.
I sent a simply worded e-mail and BioProcure took care of the rest!
Jim M.
Always very prompt responses and awesome service
Hari J.
Urgent request on a Friday afternoon and the team got it done! Very appreciative!
Ryan D.
I received a quick response to explain what the issue was and solutions were proposed.
Donato D. L.
Tom is always very responsive and prompt.
Aida R.
Always prompt, helpful, and responsive.
Reed C.
Justin got me the quote quickly, was no effort on my part and freed up my time to work on other things!
Michael S.
Response was quick and took care of the issue! I'm very happy with the service that I was provided.
Defne Y.
Craig did a nice job of keeping me updated regarding the push errors until they were resolved.
Precision BioSciences
I always get an immediate response from the BioProcure team.
James L.
I received all of the information I need quickly.
Lisa T.
Punctual in response!
Hantz M.
Very helpful, quick response.
Tracey S.
Carol rocks
Chris L.
Helped me understand what is going on and I was able to quickly resolve the issue through BioProcure.
Xiaohui D.
Always friendly and helpful
Zac S.
Fast and effective resolution
Mike R.
Jess is helpful, prompt and saved me days of searching for the information I needed.
Kimberly P.
Fast, courteous service that resolved my issue.
J. S. K.
You were responsive and assisted me with my request. Thank you
Sheila M.
Jay was very responsive, he provided solution and solved the issue. Thank you Jay!
Tarek Z.
Quick response and resolved my problem
Angela D.
Super job, Ashley
Chris L.
Carol does a fantastic job - all the time.
Chris L.
Very fast and helpful!!
Krista F.
Appreciate the responsiveness of the team as well as periodic follow up until the case/issue was resolved.
Jonathan G.
Resolved timely. Thanks!
Carol L.
Quick, effective response.
Michelle J.
Prompt response and communication after submission of request.
Victoria T.
Tay created the vendor profile quickly and easily.
Jennifer M.
Great teamwork by Raymond and Ashley!
Chris L.
Very quick response and answered my question.
Eric W.
BioProcure's response to my email was immediate and had all of the information I was looking for. This is the typical service I get whenever I reach out to them. In this case, Christine Olesen went above and beyond with her timely response. Thanks
James L.
Was helped quickly
Jennifer T.
The response to my request was quick, pleasant and thorough. Shayna was great to work with.
Elizabeth E.
I received very quick response and my problem was solved. Riley was also great to communicate with.
Ernie Y.
Great representative. Thank you Emily!
Steven K.
Very easy to open a ticket. A human responds and we can have back and forth on the ticket. The agents are very efficient. Love it!
Caroline L.P.V.
Really quick response!
Amal G.L.
Justin is always quick to help!
Michael S.
I received a damaged item. Alyssa got us a refund and worried about the issue so that I didn't have to.
Ichiro M.
Quick response. Problems addressed.
Lisset L.
Raymond was very helpful!
Chris L.
The system works really well. and it is very easy to use. It lays the steps out for you.
Debra C.
The response time was very quick
Katrina K.
I got a response in a timely manner and the issue was 100% resolved.
Michael B.
Super job by Raymond. I appreciate it.
Chris L.
Tom is always very responsive and great to work with.
Aida R.
The issue was solved in the same day
Alonzo B.
Justin is always super helpful. I asked for help getting a quote on some special items. Justin contacted the company and got a quote in half a day's time, with 5% discount. Great service!
Michael S.
Bri did a great job handling my request. She completed the task I asked her for in one email. She also replied with clear communication when the task was completed.
Paul P.
Lindsay took care of the issue quickly!
Jennifer M.
Great customer service and communication
Cat D.
Very easy - thanks
Paul P.
Your team is prompt, professional, and just a delight to interact with.
Tammy F.
I sent in my request and they helped me right away.
Kerrilee K.
Carol is very customer-centric and efficient!
Chris L.
Great job by Ashley!
Chris L.
Resolved quickly and accurately
Adam B.
Very prompt help!
Maribel V. S.
I sent an e-mail and got a reply within an hour or so that my request would be taken care of. Seems perfect to me :)
Jim M.
Your team made the process smooth and effortless (for me) plus, it was very fast - loved it!
Nicholas S.
Maria is being so nice, helpful, and patient to my requests. she is always on top of any request I have made.
Jaime C.
Always provide excellent service!
Reed C.
Prompt response
Aida R.
Quick response and resolution
Justin D.
Julianne understood my request and actioned it immediately. Thank you!
Anthony G.
For BioProcure's rapid response and communication
Alex L.
I needed a PO closed that was still appearing as open but couldn't be closed on my end. Request was completed quickly!
Evelyn K.
Communication and action was all accurate and seamless
Cheryl S.
Lake handled the issue quickly and was attentive with follow up
Vicinitas - Purchasing
They called the vendor and got an update on the whereabouts of my order and provided me with a fedex tracking number.
Noah D.
Very prompt and helpful
Maribel V. S.
Quick response
Xiaoying B.
Was given consistent updates.
Christine D.
Quick response and appreciated the follow up
Charwel M.
Jonathan was very helpful in sourcing alternative products for me.
Yun F.
Lake is the best!
Jennifer M.
Prompt response followed by action and quick resolution.
Ruth V.
My issue was fixed quickly and required no additional feedback from me
Brian F.
Great job - very quick
Paul P.
Responsiveness was great and they helped process the orders quickly.
Bhavya V.
Jonathan saved me a lot of time by correcting part of an approved PO.
Ichiro M.
The team member I worked with was exceptionally responsive and very friendly. My ticket was resolved in about 10 minutes.
Zac S.
Quick response!
Steven Z.
Quick response and resolution of my issue!
Abigail R.
BioProcure's response was timely and efficient.
Vince H.
Alyssa handled the issue as well as the follow-up very quickly.
Jason K.
Prompt and efficient response to my inquiry
Joshua B.
Inquiry was addressed very promptly.
Francisco N.
Nelson was very responsive, and followed up with me to ensure I was all set and addressed my request exactly how we wanted it. Thank you for all your help.
Sheila M.
Fast response, efficiently solved the problem. Thank you, Cristopher!
Caroline M. F.
James was very efficient, and his communication was an exemplar of outstanding customer service and professionalism.
Stephanie S.
The support person was extremely fast in resolving this issue.
Marshall D.
BioProcure helped us resolve a shipping issue that our company made - even though it was not BioProcure's responsibility. BioProcure's response was fast, accurate and polite. Overall: AMAZING -Thanks!!
William S.
BioProcure's quick turn around to our requests and follow up to expedite resolution - well done! Much appreciated!
Teresa N.
The process was seemless. I requested a change to my order and Samuel made it happen!!!
Kristen K.
Quick and helpful!
Service @ MedSupply Partners
Great job by Ashley
Chris L.
Everything went as planned and received a rapid response
Josh P.
One email to get it solved. Raymond is amazing.
Mike R.
Josselin responded promptly and helped resolve my inquiry with care and attention.
Xin S.
Great customer service and quick response.
Contracts @ Rectify Pharma
Quick response and my request was completed immediately.
Nonnie L.
Provided customer account number quickly
Anna N.
Quick turnaround.
Jeff H.
Responsive staff and efficient communication to clients (both end users and finance team).
Robyn C.
Purchasing team was extremely helpful and very responsive to all requests!
Wendy L.
Usual great job by Ashley! Super responsive!
Chris L.
Your team is very professional and easy to work with.
Jean O.
Great service
Accounting at Arc Institute
Always helped exactly and timely
Chunghee L.
Easy to work with in this instance.
Zac S.
They kept me in the loop during the process and until it got delivered
Debra C.
Good communication and resolved issue quickly
Erin C.
Quick response and great customer service
Contracts - Rectify Pharma
BioProcure takes care of my issues whenever I submit a request, every time!
Helen H.
Fast and helpful response.
Cindy T.
Riley addressed the issue quickly and set up the vendor up.
Jennifer M.
Carol is the best!
Chris L.
Issue was taken care of quickly and correctly :)
AP Invoices
Great job by Ashley
Chris L.
Riley contacted the vendor and was able to get the receipt quickly.
Jennifer M.
Because they responded and acted on the issue promptly
Aida R.
Christopher kept in touch with the supplier and answered all of the supplier's questions. He stayed on top of the issue and saw it all the way through while keeping me informed along the way.
Christina D.
Got an accurate answer quick.
ChemComp Accounting
They responded quickly and provided everything I needed. Thanks!
Scott E.
Great communication and fast responses. Thank you!
Brian M.
They were able to quickly get me the tracking info that I needed, which the vendor had blocked behind a login.
Kyle B.
Email engagement with team member was responsive and helpful.
Zachary M.
Great service by Ashley
Chris L.
Always replied promptly and reliably. Thanks for the great support
Chunghee L.
Lake handled the issue quickly and efficiently!
Jennifer M.
Very speedy email responses and able to get my reagents in a fast manner!
Anastasia N.
BioProcure made it easy and did everything for us. Thank you
Allan C.
Efficiently and quickly handled my issue
Julio B.
Carol is so good and efficient
Chris L.
Quick response and customer focused
Nathan P.
Issue was resolved promptly and did not require any further direction on my part.
Chris G.
Riley has responded to my request right away!
Alex L.
Carol does a superb job!
Chris L.
Penny quickly took care of the issue.
Purchasing @ Vicinitas
Always help when i need something and always pleasant.
Invoicing @ Terrana Biosciences
They replied quickly and provided the document that I needed.
Vangie S.
Fast resolution
H. B.
Quick response and client focused
Nathan P.
Ashley did a great job
Chris L.
One email fixed everything I needed
Mike R.
Ashley did a super job
Chris L.
Quick response and turn around time. Thanks!
Tyler C.
Abby was great per usual! Understood and fulfilled my request correctly and timely.
Evelyn K.
Honestly - BioProcure is always fantastic. They make sure they contact the right people and then take it a step further by following up with them and me for updates. I don't fill out these surveys often, but please understand that each time I ask for help, BioProcure is incredibly helpful. Every time.
Michal D.
Alyssa was excellent!
Thomas K.
Very helpful
Heather G.
Fast service with a clear response
Erin C.
Quick turnaround and no hassle.
Abhinav S.
Always a quick response and resolution
Bridget D.
My inquiry was answered quickly.
Leslie H.
Email inquiry was responded in a timely and professional manner.
Santa Cruz Biotechnology
Rapid response and clear resolution of my issue
Sarah R.
Brianna answered my request promptly and completed what needed to be done.
Phyllis M.
I needed some reagents urgently and my email was answered within an hour and the reagents will arrive the next day! Very pleased
Jamie J.
BioProcure purchaser quickly identified problem with Vendor's punchout cart and directly placed order.
Benjamin R.
Super quick and efficient support
Isabelle L.
Great customer service
Nick C.
The BioProcure staff timely responds to my request and take proactive steps contacting vendor to ensure the new customer forms to be completed. The staff member has always communicated well. I am very happy and impressed by the level of dedications.
Gang X.
The issue was resolved promptly and without any need for further clarification or instruction.
Chris G.
Efficient, friendly and communicative.
Jessica L.
The response was fast and the communication was friendly!
Ahmed E. S.
Timely, helpful support
Michael N.
Issue resolved right away
Garmen Y.
Riley provided useful information which helped me resolved my issue of supplier
Wei G. S.
You got an answer when company's customer service was unresponsive.
Katharine S.
Speedy as always! Thank you
Harvey P.
Prompt response and friendly
Samuel P.
The issue was handled quickly without much delay
Chris M.
Ian and Jonathan was extremely prompt and proactive solving the issue. It was a BIG help
Tazeen I.
The customer support is really exceptional and we appreciate the always quick and thorough response
Ross H.
The issue was resolved very quickly and the process was very easy
Julia M.
Your team always goes the extra step to handle any problems.
Tammy F.
Raymond and the Team that works with him are knowledge and quick to help/resolve issues.
Tammy F.
The request was taken care of in a timely manner.
Reza K.
I read a note once: " When nothing goes right, go left." I will rephrase it: "When things go wrong, ask for BioProcure's help. They are awesome!
Vania E.
Quick help to add a new vendor in Prendio site for NineSquare. Thank you!
Sethu S.
The issue was resolved clearly and promptly.
Chris G.
Great customer service
Rectify Pharma
Great job by Lindsey
Chris L.
You got right back to me with an answer.
Oliver F.
Followed up on the issue and addressed it right away.
Ruan Z.
I received a very prompt and appropriate response. Great Service!
Jennifer M.
Fast & efficient as always. Alyssa was invaluable with her communication. I regularly received updates and I felt confident in her ability to resolve the issue. She has always provided excellent support.
Aine R.
Quck support to modify PO for an order. Thank you!
Sethu S.
Nice job by Raymond
Chris L.
Thanks for Giselle's prompt response and kind help!
Hui W.
Thank you for Carol's help. She is great!
Chris L.
Great customer service!
Chris L.
Jossellin provided prompt support for a PO increase request and made real-time adjustments according to the C4T team's request.
Eunju H.
Quick response to a PO correction.
Justin D.
Quick response will all the info I needed.
Matthew A.
I received a prompt reply that solved my issue right away.
Chris G.
Customer service agents are highly responsive and very helpful which is hard to find these days
Andy S.
Lake provided instructions and made it super easy to resolve the issue! It was also a great learning experience and added to my Prendio knowledge.
Jennifer M.
Ryan was quick to addressing my issue of 2 POs which needed some recoding. Always appreciate how quick the team completes these tasks
Evelyn K.
Matt was very responsive and worked with a supplier to quickly add a new supplier.
Joshua B.
Prompt response and my issue was addressed. The person helping me was super friendly and helpful.
Elizabeth K.
Quick response time and facilitated one line of communication between consumer and vendor.
Julie V.
Great customer service
Rectify Pharma
Very fast and thorough response.
Margot P.
Always friendly and helpful
Anna H.
You all are dedicated lifesavers.
Vania E.
You all, as a TEAM, are my lifesavers. Thank you very much
Vania E.
Great customer service
Nick C.
Swift and constant communication
Abhijith K.
Very proactive and very effective. Helped to solve the issue
Derek P.
Ashley rocks!
Chris L.
Meghan was fast and quickly amended a PO change.
Yuji M.
Quick and friendly, able to help me same-day with an issue that I'd exacerbated myself!
Anna H.
Quick and efficient reply to problem
Bevin S.
Ian was very effective solving my issues with the vendor. He identify the problem fast and was able to resolve it promptly so I could get the consumables that I had ordered without much delay.
Francisco N.
Jay was very helpful in getting answers for why my order was delayed and then worked quickly to fix the order once we understood the issue.
Michael F.
Super customer service by Ashley!
Chris L.
The BioProcure team responds quickly, efficiently and with enthusiasm. I'm happy to have their help.
Bradley B.
Megan always handles the ticket promptly.
Clara T.
Because the BioProcure Team is always there for us, doing the best.
Vania E.
Quick and thorough response
Jennifer M.
I’ve never had a customer service issue resolved this quickly.
Shannon C.
Fantastic team to work with!
Kimberly W.
I sent a question and they answered it efficiently.
Brena W.
Fast response, thank you.
Gianina T.
Quickly replied by email and helped complete my request.
Caroline G.
I appreciate the quick response!
Meisam B.
Lake handled the issue quickly!
Jennifer M.
Lake handled the issue quickly and efficiently! Glad to have Lake back!!!
Jennifer M.
They were very quick to respond with an update on my order status.
Stacy F.
Cori took care of the issue quickly and efficiently.
Jennifer M.
The process was quick and easy, I sent one email and was notified of any status updates by the agent.
Melissa L.
Issue was resolved quickly and efficiently
Marianna W.
My issue was resolved quickly, and I was emailed back that the issue was being taken care of and it was! Thank you.
Accounts Payable – Abiologics
Great work by Carol J.
Chris L.
Amazing response time.
Oliver F.
All I had to do was email support. Kate took care of it the best way she could!
Jason K.
Great customer service
Nick C.
Immediate response and help with my requested task. Follow up to let me know progress and resolution. It was extremely efficient, professional, and made my work easier. I really appreciate the high quality of help I receive from BioProcure.
Travis C.
The agent took care of the issue quickly - while I could not cancel/return the order, they were able to get me some credit for the items.
Chris M.
Quick turnaround